Kingfisher Financial Management

 

CLIENT SERVICES CHARTER

 

Choosing the right financial adviser is an important decision to make. Getting good financial advice will make a real difference to achieving your goals. You might want to borrow money to buy a house, put yourself on track for a comfortable retirement or make sure your finances could survive if illness meant you could not work. There are lots of things to think about and at Kingfisher Financial Management I will help you understand and prioritise your financial needs.

I always act in the best interests of my client. I use research tools to ensure a suitable solution is presented to meet your objectives and I offer on-going lifetime planning solutions, if that is what you require.

I offer a personal service tailored to your circumstances independent of any financial institution and I offer 3 types of service which can be reviewed at the annual review.

PLANNING

Working closely with you, my aim is to build a sound financial plan that helps you achieve your life’s goals. This will be done in six steps which include establishing your goals, evaluating your current position, and then building, implementing, and monitoring your plan.

This planning process ensures you have a clear understanding of where you are going and what you are trying to achieve. It enables you to get on and do the things you like doing, whilst leaving the financial complications to somebody else.

I provide financial planning for business and private clients with complex affairs creating and managing a comprehensive and evolving strategy on a bespoke basis. An ongoing monthly fee is charged for this service and you will benefit from face to face meetings, to review your financial position and to discuss and agree any changes or enhancements that may need to be made, every six months.

 RETAINING

 Many of my clients have a clear understanding of what they have or simply require me to look after their investments and financial contracts to ensure that they are getting the best value from these. We will normally meet once a year to discuss their circumstances and consider any changes to their asset allocation and contracts that they have.

By working with Kingfisher, they are confident that they are getting the best support for their range of Investment, Pension and Protection policies.

I provide financial advice to make sure you have the right products for your immediate and future needs. There is an annual charge, and I will provide a face to face review every 12 months to review and discuss your financial position and agree any changes or enhancements. 

TRANSACTIONAL

Most of my clients fit into the above two categories, but sometimes, they just want somebody to check what it is they have, to see whether it is fit for purpose or whether it needs to be changed to suit their circumstances. Kingfisher will discuss what the query is, negotiate a one-off fee and produce a document for them that clarifies the position.

I will arrange to transact financial products at your request and e-mail to you an annual review. There will be no formal review unless you request this from me.

Based on our discussions during our initial meetings we will agree what service proposition will suit your financial needs, and then we will agree the amount of work that your circumstances will need.

Once this has been done an agreed fee tariff will be implemented and regularly reviewed to ensure that all parties are happy with the agreed service proposition. As outlined on my client agreement either party can cancel the agreement by giving the other party a minimum of 7 days’ notice, with any outstanding fees still payable.

Fees and their costs are reviewable annually.


The fee tariffs for the service propositions are as follows.

 

Planning

An annual fee of £5000-00 is payable by the client for all or part of a year, which will cover at least 2 meetings during the year, at six monthly intervals, along with cash flow forecasting, and a regular overview of your financial circumstances.

You will also have access to my direct email box, contact by telephone and updates on Tax and Budget changes as and when they are announced. This will either be via an email, or updates at meetings, or information on my website. http://www.kingfisherfm.biz/

Retaining

There will be an annual fee of £2600-00 payable by the client for all or part of a year, which will cover an annual meeting, reviews of your financial circumstances, any regulatory updates and other Budget changes.

You will also have access to me via email, and the website as outlined above.

Transactional

This service is available to clients existing and new that only require my input in setting up a new contract or wish me to take on work on a project basis. This could mean arranging some life cover or a basic ISA perhaps.

The minimum cost for this service will be £1250-00 but will be subject to the amount of time that it would take to complete and therefore could be charged at a higher rate. The fee is payable by form of invoice.